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Upcoming Payment

Giving your customer an upcoming payment notification can dramatically reduce failed charges (and reduce time spent on refunds). You should be using repeatable campaigns to trigger this campaign every time, not just once.

Subject: Friendly billing reminder from [Product]Β 

[Greeting line]

This is a friendly reminder that your [Product] charge is coming up in 2 days. We’ll bill your card on {{user.next_billing_on | date: "%A, %b %d"}} based on your [Plan Name] (see our pricing page for reference).

If you don’t want to continue your subscription, you can cancel any time in Settings.


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