Email Automation That Meets the Challenges of B2B SaaS
Finally, an email marketing platform built with B2B SaaS in mind. Track customer data as complex as you need. Onboard, engage, and nurture customers and marketing leads — under one roof.
Trusted by founders around the world
Instantly grasps your data model for users and companies
Supports n:m relationships and roles — for the most complex SaaS businesses
Get a high-level overview of your customer accounts, not just individual users
Stop guessing about teams, and use account-level success metrics
Trigger campaigns based on what's happening on the company level
Select which users should receive the message
Deliver the message using email or in-app messages
"Yesterday I switched from Intercom to Userlist for customer comms, onboarding automations, and broadcast emails. Night. And. Day. Every startup/SaaS should switch to Userlist."
Covers the entire B2B customer journey
Userlist handles the full cycle from marketing to lifecycle email. Build your email list, convert leads into trials, and trials to paying customers.
All your SaaS email in one place
Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time.
Send lifecycle emails based on user behavior. Promote upgrades, collect feedback, ask for testimonials or referrals.
Manage your marketing emails inside Userlist. Now all your SaaS email is in one place.
Choose the right channel for each message: deliver via email or in-app messages.
Manage company accounts, not just individual users. Email users based on what's happening in the company.
Our data model reflects the complexity of your SaaS business. Userlist supports properties for users, companies, and relationships.
Segment both users and companies dynamically based on their behavior data.
See who your users are and what they do in your product. No need to build a custom admin dashboard.
Trigger automated email campaigns based on what users do (or don’t do) in your product.
Send one-off broadcasts to make announcements and promote new features.
See an activity timeline for each user, and get insights into their customer journey.
You decide what user data to send. We encourage you to avoid detailed behavior data like pageviews and clicks.
"Integration is a breeze."
Integrate through Segment in a few clicks, or use our libraries for the direct API integration. It's a breeze, as our customers say. See all integrations
"Userlist has quickly become one of my must-have tools. It's so well designed and focused on SaaS, unlike other bloated products I've used before."
Need account-level? You have it.
Our data model reflects the complexity of your SaaS business. Userlist supports properties for users, companies, and relationships.
See activity from all users in a single company timeline. No more jumping between profiles.
Only send data on the company level, instead of updating each user with the same information. Store your plan information, feature usage, and much more.
Use our simple HTTP API to push data as JSON. Track user behavior by sending user properties and events. View the integration guide
Using Segment for your product? The same company groups will be reflected in your Userlist account. Zero development time required.
We offer libraries for popular frameworks and languages: Ruby, Ruby on Rails, JavaScript, and PHP.
We care about B2B SaaS
That's why these software companies have switched their email to Userlist.
Docsketch
SavvyCal
Transistor
focus booster
Nusii
SparkLoop
Fileinbox
Speckled
Loadster
SalesCamp
Quaderno
Testpad
Branch
Hack Chinese
Legal Monster
Agile Extensions
MailPoet
Consent Kit
PPC Protect
AgentMethods
Book your demo call now
See how Userlist can help your SaaS business acquire and onboard customers. We'll discuss your current setup, integrations, data tracking, segmentation, and your next steps to a successful email marketing setup.