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Finally, an email tool that meets the complexity of your SaaS business. Track clean company-level data, and trigger campaigns based on company-level events. Onboard, engage, and nurture customers and marketing leads.
Send real company-level data to company profiles. No more workarounds.
Use relationship properties to store roles and other account-specific metrics
Get a high-level overview of your customer accounts
See how companies move through their customer lifecycle
Trigger campaigns based on what's happening on the company level
Select which users should receive the message
Deliver the message using email or in-app messages
"No other email automation tool supports companies so well. Now I can record a company-level event once, and start a campaign for all users from that company."
Userlist handles the full cycle from marketing to lifecycle email. Build your email list, convert leads into trials, and trials to paying customers.
Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time.
Send lifecycle emails based on user behavior. Promote upgrades, collect feedback, ask for testimonials or referrals.
Manage your marketing emails inside Userlist. Now all your SaaS email is in one place.
Choose the right channel for each message: deliver via email or in-app messages.
Manage company accounts, not just individual users. Email users based on what's happening in the company.
Our data model reflects the complexity of your SaaS business. Userlist supports properties for users, companies, and relationships.
Segment both users and companies dynamically based on their behavior data.
See who your users are and what they do in your product. No need to build a custom admin dashboard.
Trigger automated email campaigns based on what users do (or don’t do) in your product.
Send one-off broadcasts to make announcements and promote new features.
See an activity timeline for each user, and get insights into their customer journey.
You decide what user data to send. We encourage you to avoid detailed behavior data like pageviews and clicks.
Userlist integrates in a few clicks with customer data platforms like Segment and Rudderstack. While our Zapier integration connects Userlist with 3000+ other applications.
"Many-to-many company accounts are a game-changer. No one else supports many-to-many. This is the only email tool that gets SaaS."
Our data model reflects the complexity of your SaaS business. Userlist supports properties for users, companies, and relationships.
See activity from all users in a single company timeline. No more jumping between profiles.
Only send data on the company level, instead of updating each user with the same information. Store your plan information, feature usage, and much more.
Use our simple HTTP API to push data as JSON. Track user behavior by sending user properties and events. View the integration guide
Using Segment for your product? The same company groups will be reflected in your Userlist account. Zero development time required.
We offer libraries for popular frameworks and languages: Ruby, Ruby on Rails, JavaScript, and PHP.
That's why these SaaS companies have switched their email to Userlist.
Get access to the pre-recorded 12-minute demo, and see how Userlist can help you onboard new users, convert free trials, and manage customers and leads within one tool.