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Build Product-led Experiences with Visual Workflows

Build automation workflows that reflect your customer journey. Include email, in-app messages, and internal notifications to your team. Measure results with A/B tests and conversion goals.

Automate your product-led growth

Orchestrate your customer journey

Create visual workflows that reflect customer journeys for different roles and scenarios.

Run A/B/C tests

With the split test feature, randomly distribute users into 2-5 different paths to test your hypotheses.

Set conversion goals

Assign a conversion tracking period and see if the user has reached their goal within that window. Coming soon

Measure performance

For each message, get a detailed report for a specific time period that includes open, click, and unsubscribe rates.

Use advanced logic

Build advanced user journeys using nodes like Wait Until, Repeat Until, Production Rule, and Teleport. Coming soon

Add new workflows in minutes

Use our dynamic composer, templates, and snippets to quickly create new workflows.

Leverage multiple channels

Mix-and-match emails and in-app messages to achieve your marketing goals. Add more channels using integrations.

Send notifications to your team

Notify your team as part of your automation journeys. Let them know about promising trials or churn risk.

Connect with your tools

Use our integrations and webhooks to trigger actions in your sales CRM or help desk software.

Brennan Dunn, founder of RightMessage

"This is exactly how workflow builders should work. Excited to see where the team takes this. Excited to use this for our own email marketing."

Brennan Dunn, founder of RightMessage
Create complex journeys using simple nodes
Create complex journeys using simple nodes

Move around, delete, and duplicate your nodes

Edit node details in the slideout panel without losing context

Resize the panel for the optimal editing experience

Run A/B/C split tests
Run A/B/C split tests

Randomly split your users into 2-5 weighted paths for testing performance

Test entire journeys, not just individual messages

Enjoy your writing experience
Enjoy your writing experience

Insert new elements as easy as you type with the dynamic composer

Use Markdown shortcuts and reusable snippets

Add images, buttons, and blockquotes

Style your message by applying a theme of your choice

Listen to our happy customers

These SaaS companies are scaling their growth and marketing with Userlist. You could be doing that, too.

"We cut our churn by 25% in three months, which has a big impact on our growth. We did that through a couple messages in Userlist."

Aaron Kassover
Aaron Kassover
AgentMethods

"Take my money! Userlist is a game-changer. Almost too easy. The integration was like, write these two lines of code, and then you have this beautiful tool."

Daniel Nalesnik
Daniel Nalesnik
Hack Chinese

"100% recommend Userlist. It's the only tool with the account-user relationship done right. Also, great customer service by very technical people."

Michael Koper
Michael Koper
Nusii

"I'm telling everyone about Userlist, still excited about the tool. It's the best spot for me to see what happened. It's literally my user list."

Peter Suhm
Peter Suhm
Reform

"Our previous solution just didn't feel right. In-app messages, especially in-app broadcasts, are the absolute sweet spot for us."

Alice Coleman
Alice Coleman
focus booster

"Feels like you built this tool exactly for me. It's like using cheat codes for better user onboarding. I banged out three campaigns in about two hours!"

Christian Genco
Christian Genco
Fileinbox

"It's time for the landscape to shift. Moving from Intercom to Userlist has freed up a lot of pressure on the costs side of things."

Baird Hall
Baird Hall
Zubtitle

"The tool is fantastic. The templates are so well thought-out. It literally saved me days compared to creating the emails from scratch."

Aggelos Mouzakitis
Aggelos Mouzakitis
Product-led Academy

"Yesterday I switched from Intercom to Userlist. Night. And. Day. Every startup/SaaS should switch to Userlist."

Brian Lovin
Brian Lovin
Campsite

"This is exactly how workflow builders should work. Excited to see where the team takes this. Excited to use this for our own email marketing."

Brennan Dunn
Brennan Dunn
RightMessage

"Userlist is data-driven. It's so much better than tag-based automation. Really enjoy the simplicity and attention to detail in the product."

Andy Hawkes
Andy Hawkes
Loadster

"No other email automation tool supports companies so well. Now I can record a company-level event once, and start a campaign for all users from that company."

Michael Thomsen
Michael Thomsen
Agile Extensions

All you need to get started

Direct API integration

Use our simple HTTP API to push data as JSON. Track user behavior by sending user properties and events.

Instant integrations

Send your customer data to Userlist in a few clicks via Segment, Rudderstack, or Zapier. Zero development time required.

Ready-to-go libraries

We offer libraries for popular frameworks and languages: Ruby, Ruby on Rails, JavaScript, and PHP.

Free guides and frameworks

It's not just a tool, it's a framework developed specifically for SaaS lifecycle automation. Explore our guides and email examples to get started.

Built-in Templates

Use our full-text campaign templates written by email experts, so that you never have to write anything from scratch.

Free planning worksheets

It's much easier to follow best practices, so we provide free printable worksheets for you to get started.

Start now. We will help.

You don't just get a new platform — you get a team of email professionals to back you up. We'll do a free 60-min roadmapping session with you, create your custom design theme, and help you adopt our signature framework.