We now offer free concierge setup for all new accounts. Learn more

Simple, Transparent Pricing

A single flexible plan that scales with your business. All features available starting from day one. Perfect for growing your SaaS.

/ month for up to users
  • Unlimited email and in-app messages

  • Unlimited data storage and event tracking

  • Personal support & setup assistance

We'll automatically calculate the lowest possible price based on your total number of users. Need more? Get in touch to discuss your custom Enterprise plan.

Frequently Asked Questions

How do you calculate my monthly cost?

We automatically calculate the lowest possible price based on your number of users. We look at your previous 30 days and use the "high-water mark" number of users in your account.

Do you count all users, or just active users?

We count all users in your Userlist account, because we store and continuously analyze their behavior data, even if there's no recent activity.

Can I remove users?

You can always remove users via the API if you have high turnover rate, many abandoned accounts, or just want to optimize your costs.

Do I need to have all users in Userlist?

The holistic idea is to have all your customers in Userlist, so that you can contact all of them (or a specific segment of users) whenever necessary via broadcasts. Imagine a privacy policy update, or another important occasion.

Can I use Userlist for my marketing email list?

No, Userlist is built specifically for messaging users who already signed up for your product (paying users or free trials). If you need an email marketing tool, then you should use MailChimp, Drip, ConvertKit, or something similar.

Do you support early-stage startups?

Yes, we have a special $29/mo Starter plan that's great for startups until they hit their first 100 customers. If you qualify, please start your free trial and let us know.

Can I try Userlist for free?

Absolutely, we offer a free 14-day trial for all plans. We'll ask for your card details upfront — this helps us prevent spam and provide a better onboarding experience for you.

Do you have an affiliate program?

Yes, we have a private, invite-only affiliate program for consultants who work with SaaS companies. Please get in touch if you're interested, and we'll send you the application form.

Have other questions?

Get in touch anytime at support@userlist.com. We're always out there to help!

Trusted by fellow founders

SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.

Ruben Gamez (Docsketch)
Ruben Gamez
Docsketch
Christian Genco (Fileinbox)
Christian Genco
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Michael Koper (Nusii)
Michael Koper
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Alice Coleman (focus booster)
Alice Coleman
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Craig Hewitt (SalesCamp)
Craig Hewitt
SalesCamp
Carlos Hernández (Quaderno)
Carlos Hernández
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Stefan Butlin (Testpad)
Stefan Butlin
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Peter Suhm (Branch)
Peter Suhm
Branch
Daniel Nalesnik (Hack Chinese)
Daniel Nalesnik
Hack Chinese
Niklas Stephenson (Legal Monster)
Niklas Stephenson
Legal Monster
Michael Thomsen (Agile Extensions)
Michael Thomsen
Agile Extensions
Kim Gjerstad (MailPoet)
Kim Gjerstad
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Ben Aldred (Consent Kit)
Ben Aldred
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Segev Hochberg (PPC Protect)
Segev Hochberg
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Aaron Kassover (AgentMethods)
Aaron Kassover
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Get started today

Get Userlist for your own SaaS product. Free 14-day trial included.