Simple, Transparent Pricing

We automatically calculate the lowest possible price based on your number of users. We look at your previous 30 days and use the "high-water mark" number of users in your account.

We count all users in your Userlist account, because we store and continuously analyze their behavior data, even if there's no recent activity.

You can always remove users via the API if you have high turnover rate, many abandoned accounts, or just want to optimize your costs.

The holistic idea is to have all your customers in Userlist, so that you can contact all of them (or a specific segment of users) whenever necessary via broadcasts. Imagine a privacy policy update, or another important occasion.

No, Userlist is built specifically for messaging users who already signed up for your product (paying users or free trials). If you need an email marketing tool, then you should use MailChimp, Drip, ConvertKit, or something similar.

Yes, we support bootstrapped companies who have raised less than $500k total in funding (new accounts only). If you qualify, please start your free trial and let us know. We'll apply $500 credit to your account.

Absolutely, we offer a free 14-day trial for all plans. We'll ask for your card details upfront — this helps us prevent spam and provide a better onboarding experience for you.

Yes, we have a private, invite-only affiliate program for consultants who work with SaaS companies. Please get in touch if you're interested, and we'll send you the application form.

Get in touch anytime at support@userlist.com. We're always out there to help!