Pricing Plans

Simple, predictable plans. All features available starting from day one. Perfect for growing your SaaS.

Basic
$ 49/month
  • Up to 1,000 users

  • Unlimited email
    and in-app messages

  • Standard support

Growth
$ 99/month
Scale
$ 229/month
  • Up to 20,000 users

  • Unlimited email
    and in-app messages

  • Premium support

High-Volume
$ 499/month
  • Up to 50,000 users

  • Unlimited email
    and in-app messages

  • Premium support

Need more? Get in touch to discuss your pricing. All plans come with a free 14-day trial period. Your plan will be calculated automatically based on the number of users by the end of your trial.

All plans come with...

Friendly integration and setup

SaaS-specific workflow presets

Data storage and event tracking

User profiles and timelines

Behavior-based campaigns

Open and click tracking

Broadcast emails

Frequently Asked Questions

How do you calculate my number of users for the plan?

To figure out your plan for the next month, we look at your previous month and charge for the "highest watermark" number of users you had.

Do you support early-stage startups?

Yes, we have a special $9/mo Starter plan that's great for startups until they hit their first 100 customers. If you qualify, please start your free trial here and let us know.

Can I use Userlist for my marketing email list?

No, Userlist is built specifically for messaging users who already signed up for your product (paying users or free trials). If you need an email marketing tool, then you should use MailChimp, Drip, ConvertKit, or something similar.

Can I try Userlist for free?

Absolutely, we offer a free 14-day trial for all plans. We'll ask for your card details upfront — this helps us prevent spam and provide a better onboarding experience for you.

Do you have an affiliate program?

Yes, we have a private, invite-only affiliate program for consultants who work with SaaS companies. Please get in touch if you're interested, and we'll send you the application form.

Have other questions?

Get in touch anytime at support@userlist.com. We're always out there to help!

Ruben Gamez, founder of Docsketch

"Userlist has quickly become one of my must-have SaaS tools. It's so well designed and focused on customer messaging, unlike other bloated products I've used before."

Ruben Gamez, founder of Docsketch

Get started today

Get Userlist for your own SaaS product. Free 14-day trial included.

Get your free email planning worksheets

Follow best practices to plan your integration and messages. Join our mailing list below, and we'll send you a free copy of email planning worksheets (12 pages, printable PDF).