Pricing Plans

Simple, predictable plans. All features available starting from day one. Perfect for growing your SaaS.
  • Monthly
  • Annual — save 20%
Starter
$ 9 /month
Up to 100 users
Unlimited email
and in-app messages
Standard support

Basic
$ 49 /month
Up to 1,000 users
Unlimited email
and in-app messages
Standard support


Growth
$ 99 /month
Up to 5,000 users
Unlimited email
and in-app messages
Premium support

Scale
$ 229 /month
Up to 20,000 users
Unlimited email
and in-app messages
Premium support

Starter
$ 7 /month
Up to 100 users
Unlimited email
and in-app messages
Standard support

Basic
$ 39 /month
Up to 1,000 users
Unlimited email
and in-app messages
Standard support


Growth
$ 79 /month
Up to 5,000 users
Unlimited email
and in-app messages
Premium support

Scale
$ 179 /month
Up to 20,000 users
Unlimited email
and in-app messages
Premium support

Need more? Get in touch to discuss your custom High Volume plan. All plans come with a free 14-day trial period. Your plan will be calculated automatically based on the number of users by the end of your trial.

All plans come with...

Friendly integration and setup
SaaS-specific workflow presets
Data storage and event tracking
Detailed user profiles and timelines
Behavior-based campaigns
Open and click tracking
Broadcast emails

Frequently Asked Questions

How do you calculate my number of users for the plan?
To figure out your plan for the next month, we look at your previous month and charge for the "highest watermark" number of users you had.
What if I have more than 50,000 users?
If you have a SaaS with a large number of users, then we're happy to offer you a custom volume-based pricing plan. Please get in touch for details.
Can I use Userlist for my marketing email list?
No, Userlist is built specifically for messaging users who already signed up for your product (paying users or free trials). If you need an email marketing tool, then you should use MailChimp, Drip, ConvertKit, or something similar.
Can I try Userlist for free?
Absolutely, we offer a free 14-day trial for all plans. We'll ask for your card details upfront — this helps us prevent spam and provide a better onboarding experience for you.
Do you have an affiliate program?
Yes, we have a private, invite-only affiliate program for consultants who work with SaaS companies. Please get in touch if you're interested, and we'll send you the application form.
Have other questions?
Get in touch anytime at support@userlist.com. We're always out there to help!
"Userlist has quickly become one of my must-have SaaS tools. It's so well designed and focused on customer messaging, unlike other bloated products I've used before."
— Ruben Gamez, founder of Docsketch

Get started today

Get Userlist for your own SaaS product. Free 14-day trial included.

Get your free email planning worksheets

Not ready to pull the trigger right away? Join our mailing list below, and we'll send you a free copy of email planning worksheets (12 pages, printable PDF).
Introducing in-app messages: a new channel to use in your behavior-based campaigns and broadcasts.Learn more
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