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List of Sub-Processors

We're using a number of sub-processors and service providers to run Userlist. We split them into three categories below, depending on the amount and types of data they process.

Application infrastructure

We use these sub-processors to provide our core application. All of them store and process data about you and some of them also store and process data about your customers. 

Sub-Processor   Purpose Privacy Policy
Heroku1   Hosting (backend) Privacy Policy
Netlify1   Hosting (frontend) Privacy Policy
AWS1   Hosting (assets) Privacy Policy
SparkPost1   Email delivery Privacy Policy
Stripe   Payment processing Privacy Policy
AppSignal2   Monitoring Privacy Policy
Gravatar   Globally recognized avatars Privacy Policy
Adobe Fonts (Typekit)   Font hosting Privacy Policy
Help Scout3   Customer support Privacy Policy

1 We use these providers to store and process your customers' data on your behalf.
2 Our monitoring tools usually don't get in touch with your customers's data. However sometimes data might be processed to help with troubleshooting.
3 Our customer service tool doesn't get in touch with most of your customers' data unless it comes up in a conversation.

Marketing

We use these services to host and run our own marketing and communication with you. They never get in touch with any of your customers' data, but may store and process data about you. 

Sub-Processor   Purpose Privacy Policy
Netlify   Hosting (website) Privacy Policy
Google Analytics   Analytics Privacy Policy
Facebook Pixel   Analytics Privacy Policy
Drip   Email marketing Privacy Policy
Adobe Fonts (Typekit)   Font hosting Privacy Policy
Perfect Audience   Retargeting ads Privacy Policy
Calendly   Appointment scheduling Privacy Policy

Internal tools

These are internal tools we use to organize and communicate. We might keep data about you in there, but will never share any of your customers' data via those tools.

Sub-Processor   Purpose Privacy Policy
Slack   Internal communication Privacy Policy
Notion   Project management Privacy Policy
GitHub   Project management Privacy Policy
Zoom   Internal communication Privacy Policy
Google Drive   File sharing Privacy Policy

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