Send Perfectly Timed Messages, Like Our Customers Do

"Userlist has quickly become one of my must-have SaaS tools. We're using it to send targeted messages for onboarding, getting important feedback, and to increase positive product reviews. In fact, we just doubled our five star reviews with a Userlist automation that took less than five minutes to set up.

I love that it's so well designed and focused on customer messaging (unlike other bloated products I've used before). Because of the great API, it was easy for us to send customer activity and now also rely on Userlist to show us what customers are doing in our product. I'd highly recommend Userlist to anyone with a SaaS product that's looking for an easy way to send targeted onboarding messages that gets them to take action."

"We cut our churn by about 25% in three months, which has a big impact on our business, our growth. We did that primarily through just a couple messages that we set up in Userlist. The tool is really clean and clear as to what its purpose is. There isn't a lot of unnecessary stuff to wade through and figure out.

We use Userlist for product announcements, announcing new features, emails when someone cancels, and email when people don't take specific actions or behaviors in the app. We find those based on attributes in Userlist, and use that to message and engage our customers."

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"Take my money! Userlist is a game-changer. Setting up the onboarding sequence was almost too easy.

At the start, I was using Ruby on Rails, which did create emails, but they were crudely designed. Plus, the system also was tough to work with, and it was difficult to make changes. I found Userlist, and it was like, write these two lines of code, and then you have this beautiful graphical interface."

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"The onboarding emails from Userlist provide very specific information based on customer behavior. You don't have to think about it, and it's positively impacting my conversions. The core value of Userlist for me is that it takes me far less time to setup things, with every job I'm trying to get done. The simplicity is great. It's easy to create an email; it's not overly complicated or trying to do too much.

I loved the templated emails. Initially, I had some anxiety about creating new email content. But to be able to come in and have templates to start with, this was so much easier than starting something from scratch."

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"We're loving Userlist for our onboarding emails and in-app messages. The integration is super-easy. Great job with the tool!"

"Really like the product so far. Really simple and easy to work with. Especially love choosing a template when creating a campaign. That did feel very magical. Also it was easy to integrate with Nusii, with some help of Benedikt."

“We migrated to Userlist quickly and effortlessly, and have been enjoying the tool so far. The move was also a great reason to update our setup with more advanced lifecycle automations (using all templates and recommendations from the team).”

"I'm telling everyone about Userlist, still excited about the tool. It's the best spot for me to see which events have happened — it's literally my user list."

"Our previous solution just didn't feel right. We've heard Jane interviewed on Everyone Hates Marketers, and decided to go with Userlist. The experience has been great, as well as the hands-on support from the founders. In-app messages, especially in-app broadcasts, are the absolute sweet spot for us."

"After evaluating a few other products, we confidently moved forward with Userlist for our transactional email needs. Their team have done an amazing job with the tool. They really thought through things and made the API as developer-friendly as possible. Love the UX/UI as well - everything is just as it needs to be, nothing more, nothing less."

"Userlist has been exactly what we were looking for our SaaS business. We switched from a competitor and we don't regret it. Setting the campaigns is not complex and if you've got any questions, the team are here to help. They are listening to customer feedback requests by implementing new features super quickly. We were looking for a product with a team that will be able to actually help us and consider our needs — Userlist does that. I recommend Userlist to anyone who's looking for a proper company to take care of their SaaS email communication."