Looking for Intercom Alternatives?
Tired of paying for complex features you don't need? Find your new home at Userlist — a customer messaging tool built for SaaS companies like yours. Join today and get 30% off your first three months.
We now offer free concierge setup for all new accounts with over 1,000 users. Learn more
Our pricing plans are simple, transparent, and fit both early-stage and growing SaaS companies.
Do you really need all the enterprise features you've been paying for? It's time to enjoy the clean, beautiful experience.
Research shows that realtime chat widgets increase your anxiety and support costs. Our in-app messages don't include chat, by design.
Running a SaaS is no easy job. Our mission is to make the journey more enjoyable for you.
"Userlist has quickly become one of my must-have SaaS tools. It's so well designed and focused on customer messaging, unlike other bloated products I've used before."
Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time
Trigger automated email campaigns based on what users do (or don’t do) in your product
Segment your users based on their behavior
Send one-off broadcasts to make announcements and promote new features
Use built-in campaign templates, so that you never have to start from scratch
|Individual user profiles & activity feed|
|Behavior-based email campaigns|
|Advanced email styling|
|Server-side API integration|
|Focused on SaaS customers only|
|User behavior analytics|
Our conclusion. Intercom is a great all-in-one tool that does many things at once: live chat, the entire support helpdesk, knowledge base, etc. While Userlist is focused on customer messaging for SaaS companies, which makes it much easier to use.
SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.
Send user events and properties into Userlist via our HTTP JSON API (or get started instantly with Segment). View the integration guide
We provide full-text templates, worksheets & blueprints — so you never have to start from scratch. Easily customize them to fit your product goals.
Setting up your automations can be intimidating, so you'll get hand-holding and personal advice from the founders.
Join today and get 30% off your first three months. Free 14-day trial included.