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We're excited to officially launch in-app messages today! We had planned for this channel (alongside email) since the day Userlist was conceived, but it took longer to get to the implementation.
It’s time to see what 2019 looked like for Userlist. We’ve been working on Userlist for over two years, and it’s amazing how “the SaaS ramp of death” can be both slow and exciting at the same time.
Here’s the big news… We purchased userlist.com on October 30, 2019, migrated all our online properties there, and rebranded to simply Userlist. In this blog post, you’ll take a look behind the scenes of the entire story.
Failed credit card charges are the plague of any SaaS business. A lot of that can be fixed by automating your failed payment recovery process (also known as dunning).
As we’re planning to go out of beta in early August, we decided to share the entire launch strategy with you. Maybe these ideas will help you prepare for your own product launch.
To address common challenges, we’ve put together three “blueprints” — customer messaging scenarios that can be applied in your SaaS business today, helping to solve real problems.