How We Rebuilt Our Website & Knowledge Base
Over the last month, we embarked on the ambitious project to rebuild our entire website from scratch.
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Userlist Blog
Userlist is a TinySeed 2020 Company
We're proud to officially announce that Userlist joined the 2020 batch of TinySeed accelerator program by Rob Walling and Einar Vollset.
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Inspire, Not Instruct: How We Do User Onboarding at Userlist
In this article, you'll learn how one little welcome video reflects our entire mental system for user onboarding at Userlist.
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Behind the Scenes: How We Bought userlist.com & Rebranded as Userlist
Here’s the big news… We purchased userlist.com on October 30, 2019, migrated all our online properties there, and rebranded to simply Userlist. In this blog post, you’ll take a look behind the scenes of the entire story.
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How to Recover Failed Payments with Userlist
Failed credit card charges are the plague of any SaaS business. A lot of that can be fixed by automating your failed payment recovery process (also known as dunning).
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Behind the Scenes of Our Upcoming Public Launch
As we’re planning to go out of beta in early August, we decided to share the entire launch strategy with you. Maybe these ideas will help you prepare for your own product launch.
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How SaaS Companies Approach Customer Messaging: Three Blueprints You Can Use
To address common challenges, we’ve put together three “blueprints” — customer messaging scenarios that can be applied in your SaaS business today, helping to solve real problems.
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How We Used April Dunford’s 10-Step Method to Overhaul Positioning at Userlist
Until lately, we’ve been having a hard time explaining what exactly the product does. Then we got our hands on April Dunford's new book and applied her 10-step positioning method to solve our problem.
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Three awesome founders, three case studies
Today we're inviting you to check out three new case studies, and celebrate what these awesome founders were able to achieve with our tool.
Read moreWhat's the verdict?
Who doesn't like a good onboarding teardown? Here's one of Userlist itself, done by the awesome Ramli John from Product-Led Institute.
Read moreShipped lately: new condition triggers
We somehow managed to get by without an important trigger type. Previously, if you wanted to send a campaign based on properties, you had to go and create an appropriate segment (not ideal and often confusing). But now it's fixed.
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