List of Sub-Processors
We're using a number of sub-processors and service providers to run Userlist. We split them into three categories below, depending on the amount and types of data they process.
Application infrastructure
We use these sub-processors to provide our core application. All of them store and process data about you and some of them also store and process data about your customers.
Sub-Processor | Purpose | Privacy Policy | |
---|---|---|---|
Heroku1 | Hosting (backend) | Privacy Policy | |
Netlify1 | Hosting (frontend) | Privacy Policy | |
Crunchy Data1 | Hosting (database) | Privacy Policy | |
AWS1 | Hosting (assets) | Privacy Policy | |
Ably1 | In-app message delivery | Privacy Policy | |
SocketLabs1 | Email delivery | Privacy Policy | |
Stripe | Payment processing | Privacy Policy | |
AppSignal2 | Monitoring | Privacy Policy | |
Gravatar | Globally recognized avatars | Privacy Policy | |
Help Scout3 | Customer support | Privacy Policy |
1 We use these providers to store and process your customers' data on your behalf. 2 Our monitoring tools usually don't get in touch with your customers's data. However sometimes data might be processed to help with troubleshooting. 3 Our customer service tool doesn't get in touch with most of your customers' data unless it comes up in a conversation.
Marketing
We use these services to host and run our own marketing and communication with you. They never get in touch with any of your customers' data, but may store and process data about you.
Sub-Processor | Purpose | Privacy Policy | |
---|---|---|---|
Netlify | Hosting (website) | Privacy Policy | |
Google Analytics | Analytics | Privacy Policy | |
Facebook Pixel | Analytics | Privacy Policy | |
Front | Email communication | Privacy Policy | |
Livestorm | Webinars | Privacy Policy | |
Rewardful | Affiliate program | Privacy Policy | |
Google Fonts | Font hosting | Privacy Policy | |
Getsitecontrol | Forms | Privacy Policy | |
SavvyCal | Appointment scheduling | Privacy Policy | |
Zapier | Automation | Privacy Policy |
Internal tools
These are internal tools we use to organize and communicate. We might keep data about you in there, but will never share any of your customers' data via those tools.
Sub-Processor | Purpose | Privacy Policy | |
---|---|---|---|
Slack | Internal communication | Privacy Policy | |
Notion | Project management | Privacy Policy | |
GitHub | Project management | Privacy Policy | |
Zoom | Internal communication | Privacy Policy | |
Google Drive | File sharing | Privacy Policy |