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Your Ultimate Tool for Customer Success Automation

Reduce the workload for your customer success team with Userlist's email automation. Create touchpoints throughout the customer journey based on the things they do in your SaaS product.

Trusted by founders around the world
Anna Jacobsen, Head of Customer Success at YouCanBook.me

"That's what we call "tech-touch" — a fantastic way for companies to proactively connect with customers, and reduce manual workload for their customer success team."

Anna Jacobsen, Head of Customer Success at YouCanBook.me

Put your customer success on auto-pilot

Behavior Tracking

See what each user has been doing in your product

Behavior-Based Messages

Check in with your customers based on what they do (or don’t do)

Lifecycle Automation

Set up user onboarding, collect customer feedback, re-engage inactive users

Segmentation

Segment your users based on their behavior

Broadcasts

Send one-off broadcasts to make announcements and promote new features

Built-in Templates

Use built-in campaign templates, so that you never have to start from scratch

Understand your user behavior
Understand your user behavior

View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.

Send automated email and in-app messages
Send automated email and in-app messages

Contact your users at the best possible moment to help them on their journey. For each message, pick the right channel — email or in-app messages

Segment your users
Segment your users

Segment your users dynamically based on their behavior. Trigger automated campaigns when users join or leave a segment.

All you need to get started

Simple API integration

Send user events and properties into Userlist via our HTTP JSON API (or get started instantly with Segment). View the integration guide

Full-text templates

We provide full-text templates, worksheets & blueprints — so you never have to start from scratch. Easily customize them to fit your product goals.

Love and hand-holding

It’s never a good time to migrate. Setting up your automations can be intimidating, so you’ll get lots of hand-holding and personal advice from the founders.

Trusted by fellow founders

SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.

Ruben Gamez (Docsketch)
Ruben Gamez
Docsketch
Derrick Reimer (SavvyCal)
Derrick Reimer
SavvyCal
Justin Jackson (Transistor)
Justin Jackson
Transistor
Alice Coleman (focus booster)
Alice Coleman
focus booster
Michael Koper (Nusii)
Michael Koper
Nusii
Louis Nicholls (SparkLoop)
Louis Nicholls
SparkLoop
Christian Genco (Fileinbox)
Christian Genco
Fileinbox
Corinn Pope (Speckled)
Corinn Pope
Speckled
Andy Hawkes (Loadster)
Andy Hawkes
Loadster
Craig Hewitt (SalesCamp)
Craig Hewitt
SalesCamp
Carlos Hernández (Quaderno)
Carlos Hernández
Quaderno
Stefan Butlin (Testpad)
Stefan Butlin
Testpad
Peter Suhm (Branch)
Peter Suhm
Branch
Daniel Nalesnik (Hack Chinese)
Daniel Nalesnik
Hack Chinese
Niklas Stephenson (Legal Monster)
Niklas Stephenson
Legal Monster
Michael Thomsen (Agile Extensions)
Michael Thomsen
Agile Extensions
Kim Gjerstad (MailPoet)
Kim Gjerstad
MailPoet
Ben Aldred (Consent Kit)
Ben Aldred
Consent Kit
Segev Hochberg (PPC Protect)
Segev Hochberg
PPC Protect
Aaron Kassover (AgentMethods)
Aaron Kassover
AgentMethods

Watch the demo

Get access to the pre-recorded 10-minute demo, and see Userlist in action.