Your Ultimate Tool for Customer Success Automation
Reduce the workload for your customer success team with Userlist's email automation. Create touchpoints throughout the customer journey based on the things they do in your SaaS product.
Trusted by founders around the world
"That's what we call "tech-touch" — a fantastic way for companies to proactively connect with customers, and reduce manual workload for their customer success team."
Put your customer success on auto-pilot
See what each user has been doing in your product
Check in with your customers based on what they do (or don’t do)
Set up user onboarding, collect customer feedback, re-engage inactive users
Segment your users based on their behavior
Send one-off broadcasts to make announcements and promote new features
Use built-in campaign templates, so that you never have to start from scratch
View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
Contact your users at the best possible moment to help them on their journey. For each message, pick the right channel — email or in-app messages
Segment your users dynamically based on their behavior. Trigger automated campaigns when users join or leave a segment.
All you need to get started
Send user events and properties into Userlist via our HTTP JSON API (or get started instantly with Segment). View the integration guide
We provide full-text templates, worksheets & blueprints — so you never have to start from scratch. Easily customize them to fit your product goals.
It’s never a good time to migrate. Setting up your automations can be intimidating, so you’ll get lots of hand-holding and personal advice from the founders.
We care about SaaS
That's why these SaaS companies have switched their email to Userlist.
Docsketch
SavvyCal
Transistor
focus booster
Nusii
SparkLoop
Fileinbox
Speckled
Loadster
SalesCamp
Quaderno
Testpad
Branch
Hack Chinese
Legal Monster
Agile Extensions
MailPoet
Consent Kit
PPC Protect
AgentMethods
Watch the video demo
Get access to the pre-recorded 10-minute demo, and see how Userlist can help you onboard new users, convert free trials, and manage customers and leads within one tool.