Automate Your Customer Success Touchpoints
Reduce the workload for your customer success team with Userlist. Automate your touchpoints throughout the customer journey based on the things they do (or don't do) in your SaaS product.
"That's what we call "tech-touch" — a fantastic way for companies to proactively connect with customers, and reduce manual workload for their customer success team."
See what each user has been doing in your product
Check in with your customers based on what they do (or don’t do)
Offer onboarding help, collect customer feedback, re-engage inactive users
Segment your users based on their behavior
Send one-off broadcasts to make announcements and promote new features
Use built-in campaign templates, so that you never have to start from scratch
View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
Contact your users at the best possible moment to help them on their journey. For each message, pick the right channel — email or in-app messages
Segment your users dynamically based on their behavior. Trigger automated campaigns when users join or leave a segment.
Send user events and properties into Userlist via our HTTP JSON API (or get started instantly with Segment). View the integration guide
We provide full-text templates, worksheets & blueprints — so you never have to start from scratch. Easily customize them to fit your product goals.
It’s never a good time to migrate. Setting up your automations can be intimidating, so you’ll get lots of hand-holding and personal advice from the founders.
SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.
Get Userlist for your own SaaS product. Free 14-day trial included.