Userlist Blog

How to Get Better at Customer Interviews: Advice from Michele Hansen

Michele Hansen shares tips on how to interview your customers with empathy and confidence.

Switching to Self-Service SaaS: How to Put Your Customer Onboarding on Autopilot

Converting a part of your user base to self-serve can be hugely beneficial: it saves resources and helps you focus on high-value customers. Automated onboarding is, hands down, a critical part of this undertaking.

Sync Data from Heap to Userlist Using External Segments

We’re excited to announce our integration with Heap. Now all Heap users can get sync their data as external segments into Userlist.

Lead Nurturing For SaaS: The Ultimate Guide

Convert leads into paying customers with these effective lead nurturing strategies and tactics.

In-app Notifications: The Complete Guide for SaaS

In-app notifications are a great way to move users forward in the customer journey. Learn how to send the right message at the right time.

How to create and activation funnel for your SaaS

How to Create an Activation Funnel to Grow Your SaaS

You’ll learn how to create an activation funnel that can drive growth for your SaaS business.

15 Mailchimp Alternatives for SaaS Companies

We’ll look at Mailchimp alternatives that are a great choice specifically for SaaS email marketing.

ConvertKit alternatives that SaaS businesses can use

16 Best ConvertKit Alternatives for SaaS

We’ll look at ConvertKit alternatives that can better serve SaaS needs.

ActiveCampaign alternatives that SaaS businesses can use

16 Best ActiveCampaign Alternatives for SaaS

We’ll look at ActiveCampaign alternatives that are a better choice for SaaS email marketing.

What is User Engagement? The Complete Guide for SaaS

We’ll look at how to calculate user retention rates, and what you can do to improve them.

How to replicate one-on-one sales with your email marketing automation

Replicating 1:1 Sales with Email Automation: Advice from Brennan Dunn

Brennan Dunn shows you how you can turn your email marketing platform into your evergreen salesperson.

Scale your SaaS using a learning management system

How to Scale Your SaaS Business Using a Learning Management System

When it comes to growing your SaaS company, having a central source of truth for employee & customer training is crucial. This is where a learning management system can help.

How to optimize your customer value through segmentation

Using Segments to Optimize Customer Value: Advice from Keith Perhac

Keith Perhac shares how to identify your most valuable leads, and convert them into paid customers.

How to Calculate and Improve SaaS User Retention Rate?

We’ll look at how to calculate user retention rate and what you can do to improve it.

Tips on defining your sales promise and optimizing the onboarding process for your SaaS

The One Metric for User Onboarding: Advice from Claudiu Murariu

Claudiu Murariu shares their best practices in defining your sales promise and optimizing your onboarding process.

How to maximize customer health scores for your SaaS business

Tips and Trends for Customer Health Scores from Philipp Wolf

Philipp Wolf shares his tips for using customer health scores to reduce churn, retain customers, and grow your revenue.

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