Userlist Blog

How to Recover Failed Payments with Userlist

Failed credit card charges are the plague of any SaaS business. A lot of that can be fixed by automating your failed payment recovery process (also known as dunning).

Userlist is Officially Live

Dear friends, thank you so much for following our journey… We’re officially out of beta today and live on Product Hunt 🎉

Behind the Scenes of Our Upcoming Public Launch

As we’re planning to go out of beta in early August, we decided to share the entire launch strategy with you. Maybe these ideas will help you prepare for your own product launch.

How SaaS Companies Approach Customer Messaging: Three Blueprints You Can Use

To address common challenges, we’ve put together three “blueprints” — customer messaging scenarios that can be applied in your SaaS business today, helping to solve real problems.

Get User Data Flowing Instantly Using Our New Segment Integration

We’re excited to announce our brand new integration with Segment. It’s a big day: now all Segment users can get their user data flowing into Userlist in just a few clicks.

Userlist Early Beta Preview (Video Walkthrough)

We recorded a brief screencast showing you around the internals of the current version, such as user activity, segments, and automation features (including the new ones).

How we used demo calls to fuel our product roadmap

The last couple weeks have been quite eventful for us. We finished the very minimum viable version of our product! ? It’s already processing user data, events, and sending emails to actual people. Our next goal was to identify the roadmap from the barebones MVP towards our grand product vision.

What makes a great product demo? Hint: not the actual demo

We’re talking about product demos today. Not just our own demos, but all demos, and how you can make yours great as well. As you know, we started a round of demos last week, and here’s some background behind our decisions.

The story of Userlist, Inc.

We’ve just wrapped up our incorporation process as Userlist, Inc., a Georgia C-corp with three international co-founders. Today we’re sharing the process — maybe it will make everything less intimidating for you.

Why focus is so important (a tale of technical choices)

In this update Jane shares an example of how principles (and the dedication to stay focused) influenced some of our technical decisions lately.

A discussion about lifecycle email essentials with four experts

Lifecycle Email Essentials (Webinar Recap)

We’re talking with a panel of marketing experts about the frameworks they rely on to plan email campaigns across the entire customer journey: from onboarding, all the way to expansion and referral.

Doing early product design decisions in SaaS

The Chicken or the Egg? Explaining Our Early Product Design Decisions

“You need to get comfortable being uncomfortable.” This was the blunt feedback one of our early adopters gave us during his onboarding call.

Applying the customer research process for SaaS

The Exact Customer Research Process We Used for Userlist

When the three of us decided to join forces on Userlist, none of us wanted to start a company based on our personal experiences alone.

Today: Get Userlist at the Lowest Price We’ll Ever Offer

We have exciting news to share... Starting today, you can pre-order a subscription to Userlist, and lock in your first 6 months at a 30% discount! ?

Why We’re Building Yet Another Tool for SaaS Founders

After months of researching and designing, we’re finally heads down in product development, building the first version of Userlist.

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