Userlist Blog

Lifecycle Email Essentials (Webinar Recap)

We’re talking with a panel of marketing experts about the frameworks they rely on to plan email campaigns across the entire customer journey: from onboarding, all the way to expansion and referral. If you’re overwhelmed at the thought of planning email...

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Product Updates 🚀

Shipped lately: new condition triggers

We somehow managed to get by without an important trigger type. Previously, if you wanted to send a campaign based on properties, you had to go and create an appropriate segment (not ideal and often confusing). But now it's fixed.

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Demos for user research? Absolutely.

We use demo calls for actual sales, and as part of our onboarding process. But it's also an amazing way to do user research. Recently, Jane talked about this with Erin May and JH Forster at their podcast, Awkward Silences.

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Why mighty competition is good

Customer messaging is a crowded marketplace. Userlist operates in a cosy SaaS niche, but our product idea is neither new nor revolutionary. Do we sleep well? Should we be scared of mighty new competitors?

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