The show for SaaS people, by SaaS people.

Welcome to Better Done Than Perfect — a podcast for SaaS founders and product people. In the second season we talk about customer success with fellow founders and guest experts.

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Latest episodes 🎙

Season four is dedicated to content marketing. Tune in to hear real-life stories from seasoned SaaS founders and SaaS Experts.

JTBD for User Onboarding with Ramli John

You’ll hear about Ramli’s EUREKA user onboarding framework based on Jobs to Be Done, as well as his insights on segmentation, minimizing friction, success metrics, analytic tools, and more.

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Carrots, Sticks & Measuring Success with Adii Pienaar

You’ll hear about Adii’s successes and failures in user onboarding, as well as his views on email marketing, task simplification, concierge onboarding, success metrics, segmentation, and much more.

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Value Paths & Fireballs with Samuel Hulick

You'll learn Samuel's take on the "ideal" user onboarding experience, as well as his Mario-fireball concept, Value Paths, success metrics, Jobs to Be Done, segmentation, and his invaluable advice for SaaS founders.

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