Looking for Drift Alternatives?
Tired of supporting a live chat? Find your new home at Userlist — a customer messaging tool built for SaaS companies like yours. Join today and get 30% off your first three months.
You can now manage company accounts in Userlist 🎉 Learn more
Hey Product Hunt 👋 Get 30% off your first 3 months if you sign up using this link
Our pricing is simple, transparent, flexible, and fits both early-stage and growing SaaS companies.
Do you really need all the enterprise features you've been paying for? It's time to enjoy the clean, beautiful experience.
Research shows that realtime chat widgets increase your anxiety and support costs. Our in-app messages don't include chat, by design.
Running a SaaS is no easy job. Our mission is to make the journey more enjoyable for you.
"Userlist has quickly become one of my must-have SaaS tools. It's so well designed and focused on customer messaging, unlike other bloated products I've used before."
Onboard your users with automated behavior-based campaigns. Deliver the right information at the right time
Trigger automated email campaigns based on what users do (or don’t do) in your product
Segment your users based on their behavior
Send one-off broadcasts to make announcements and promote new features
Use built-in campaign templates, so that you never have to start from scratch
|Individual profiles and activity feed|
|Behavior-based email campaigns|
|Visual automation builder|
|Advanced email styling|
|In-app messages (web applications)|
|In-app onboarding guides|
|Mobile push notifications|
|Text messages (SMS)|
|Server-side API integration|
|Focused on SaaS only|
|User behavior analytics|
Our conclusion. Drift is a popular tool that really sells you on it's "conversational marketing" philosophy. At heart, it's an advanced chatbot that allows you to build flows for lead generation as well as customer support. At that price range, it is ideal only if you're particularly keen on using chat in your business. Userlist follows a completely different approach — no chat, purely informational in-app messages, so that you can focusing on running your SaaS.
SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.
Send user events and properties into Userlist via our HTTP JSON API (or get started instantly with Segment). View the integration guide
We provide full-text templates, worksheets & blueprints — so you never have to start from scratch. Easily customize them to fit your product goals.
Setting up your automations can be intimidating, so you'll get hand-holding and personal advice from the founders.
Join today and get 30% off your first three months. Free 14-day trial included.