Jane Portman is the co-founder of Userlist. Her mission is to help SaaS companies leverage the power of email marketing automation. Mom of three, Jane also enjoys scuba diving and runs two podcast shows: UI Breakfast and Better Done Than Perfect.
Convert users by writing the perfect trial expiration email. Learn about the different approaches you can use depending on the type of trial and explore our 4 ready-to-use templates.
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What onboarding metrics should you be tracking, and how can you improve them? Learn about time-to-value, customer engagement rate, trial-to-paid conversion, and more
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Offering multiple apps in your portfolio? Use these tips to orchestrate your marketing email list and tactfully cross-promote your products.
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In this guide, you'll learn about the best marketing automation tools you should be using in your SaaS.
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Is your user onboarding good enough? Use our checklist to improve your activation with 14+ onboarding strategies.
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Explore our free collection of high-converting SaaS email templates to be used with any email automation platform.
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Let’s take a look at Intercom alternatives that offer similar features at a better price.
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What makes a good pricing update email? How do you make the customers feel safe, not worried? Learn how to structure such emails using real examples from SaaS companies.
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Learn to write better SaaS welcome emails. It’s not just about personalization, but also improving your subject lines, readability, CTAs, and more.
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Here's a shortlist of things each SaaS company should know about user onboarding. Learn about the principles, tools, channels, and organizational habits related to SaaS onboarding.
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Looking to better understand your user base? Here’s how customer segmentation can help.
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Patrick Thompson gives advice on how to measure virality and use it to acquire more customers for your SaaS product.
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Learn to leverage customer data and craft high-converting SaaS emails. It’s not just about the merge tags, but also the timing, the frequency, and much more.
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Michele Hansen shares tips on how to interview your customers with empathy and confidence.
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We’re excited to announce our integration with Heap. Now all Heap users can get sync their data as external segments into Userlist.
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Convert leads into paying customers with these effective lead nurturing strategies and tactics.
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