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Overview
Get a brief tour of primary Userlist features
Visual Workflows
Build workflows to automate complex customer journeys
Transactional Email
Turn your receipts and notifications into marketing opportunities
Company Accounts
Onboard and engage team accounts with multiple users
Segmentation
Segment users and accounts based on their activity
In-App Messages
Send targeted notifications inside your product
Broadcasts
Send one-off announcements via different channels
API Integration
Use our developer-friendly HTTP API and libraries
Conversion Goals
Measure behavior outcomes inside your workflows
Performance Reporting
Measure your email marketing efforts with detailed reports
Reusable Snippets
Quickly compose messages with reusable text blocks
Subscription Preferences
Help users manage their subscription topics instead of unsubscribing
SaaS Email Marketing
Grow your marketing email list and convert leads to customers
User Onboarding
Increase activation with targeted onboarding campaigns
User Management
Segment users and view their profiles enriched with behavior data
Customer Success Automation
Reduce the workload for your customer success team
Blog Overview
Explore all articles
Top Guides
See our most popular articles on SaaS email marketing automation
Email Examples
Browse the library of SaaS email examples for every occasion
Guest Experts
Learn from top practitioners in the email industry
  • Home
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    • Overview
    • Visual Workflows
    • Transactional Email
    • Company Accounts
    • Segmentation
    • In-App Messages
    • Broadcasts
    • API Integration
    • Conversion Goals
    • Performance Reporting
    • Reusable Snippets
    • Subscription Preferences
  • Solutions
    • SaaS Email Marketing
    • User Onboarding
    • User Management
    • Customer Success Automation
  • Pricing
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    • Blog Overview
    • Top Guides
    • Email Examples
    • Guest Experts
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Top Guides

How to build automation workflows.

“Planning for the Worst”: The Simple But Not Obvious Method for Building Automation Workflows

This simple and natural method prevents you from making common mistakes. It’s like “please break your eggs before frying them.”

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How to write high-performing email campaigns.

Atomic Emails: Our Proven Method for Writing Email Campaigns

Don’t wait for the muse. Write a high-performing email campaign in just a few hours, based on the resources you already have.

Read more
How to do email marketing for devtools.

Email Marketing for Devtools: Are Developers Indeed Hard to Sell to?

How do you market to developers while keeping your face and customer loyalty? What emails can you send so that your users want to stay subscribed?

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How to manage one email list when you have multiple SaaS products

One Email List, Multiple Products: How to Orchestrate Your Campaigns

Offering multiple apps in your portfolio? Use these tips to orchestrate your marketing email list and tactfully cross-promote your products.

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Make your SaaS email marketing effective with these strategies

SaaS Email Marketing Strategy: Everything You Need to Know

Email marketing for SaaS is 3x more complex than the same setup for other businesses. You’ll learn what goes into a SaaS email marketing strategy, and how to implement it using different tools and tactics.

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How to reduce email marketing costs for SaaS

How to Save Money on High Volume Email: 10+ Ethical Tactics for SaaS Companies

High volume of users is both a blessing and a curse for SaaS companies. How can you market to them while keeping the costs reasonable?

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How to approach lifecycle email marketing for SaaS companies running on different pricing models.

Email Marketing for “Unpopular” SaaS Pricing Models

What if your SaaS doesn’t use a subscription model? Let’s explore lifecycle marketing for businesses that run on credits, pay-as-you-go, or charge a commission fee.

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How to trigger a behavior-based email campaign

How to Trigger a Behavior-based Email Campaign: 6 Good & Bad Ways

Learn how to confidently set up email campaigns based on user behavior data like events and properties.

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The difference between marketing and transactional emails

Learn the Difference Between Marketing vs Transactional vs Lifecycle Email

Not only do we struggle with email automation, we struggle to even talk about it clearly. What’s the difference between different types of email, technically and legally?

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How to do email marketing for B2C SaaS

Email Marketing for B2C SaaS: 15+ Strategies to Win Customers at Scale

Email marketing is an essential instrument for a B2C SaaS, and you shouldn’t neglect it.This guide will help you overcome the common challenges.

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How to create and effective lead magnet for SaaS

How to Craft a SaaS Lead Magnet That Converts: 20+ Awesome Examples

Having a hard time converting website traffic? See how other B2B SaaS companies are using lead magnets to capture their visitors.

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Account segmentation for B2B SaaS companies

Segmenting Accounts vs Individual Users: Best Practices for B2B SaaS

Do you already love the idea of account-level data? Now let’s talk about implementation: how to segment accounts vs individual users.

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How to work with account-level data for B2B SaaS

What Is Account-level Data for B2B SaaS?

This guide introduces the basic concepts for account-level data. You’ll learn to measure and improve product engagement for accounts, not just individual users.

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How to do user onboarding for SaaS

What Is User Onboarding? The Ultimate Guide for SaaS Companies

Here's a shortlist of things each SaaS company should know about user onboarding. Learn about the principles, tools, channels, and organizational habits related to SaaS onboarding.

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How to switch to self-service SaaS

Switching to Self-Service SaaS: How to Put Your Customer Onboarding on Autopilot

Converting a part of your user base to self-serve can be hugely beneficial: it saves resources and helps you focus on high-value customers. Automated onboarding is, hands down, a critical part of this undertaking.

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  • Alternative to Intercom
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  • Alternative to Customer.io
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Contact Us
Userlist, Inc.
6595 Roswell Road, STE G2130
Atlanta, GA 30328 USA
+1 470 220 7227

Helping SaaS companies with email marketing automation since 2017.

We contribute 1% of all revenue to Stripe Climate to remove CO₂ from the atmosphere.

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