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Overview
Get a brief tour of primary Userlist features
Visual Workflows
Build workflows to automate complex customer journeys
Transactional Email
Turn your receipts and notifications into marketing opportunities
Company Accounts
Onboard and engage team accounts with multiple users
Segmentation
Segment users and accounts based on their activity
In-App Messages
Send targeted notifications inside your product
Broadcasts
Send one-off announcements via different channels
API Integration
Use our developer-friendly HTTP API and libraries
Conversion Goals
Measure behavior outcomes inside your workflows
Performance Reporting
Measure your email marketing efforts with detailed reports
Reusable Snippets
Quickly compose messages with reusable text blocks
Subscription Preferences
Help users manage their subscription topics instead of unsubscribing
SaaS Email Marketing
Grow your marketing email list and convert leads to customers
User Onboarding
Increase activation with targeted onboarding campaigns
User Management
Segment users and view their profiles enriched with behavior data
Customer Success Automation
Reduce the workload for your customer success team
Blog Overview
Explore all articles
Top Guides
See our most popular articles on SaaS email marketing automation
Email Examples
Browse the library of SaaS email examples for every occasion
Guest Experts
Learn from top practitioners in the email industry
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Jane Portman

Jane Portman is the co-founder of Userlist. Her mission is to help SaaS companies leverage the power of email marketing automation. Mom of three, Jane also enjoys scuba diving and runs two podcast shows: UI Breakfast and Better Done Than Perfect.

Jane Portman

Articles by Jane Portman

List of the best trigger-based SaaS email marketing campaigns

6 Best Trigger-Based Email Marketing Campaigns for SaaS

Looking for inspiration? Learn more about six effective strategies for trigger-based email marketing campaigns.

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Pre-seed round announcement from Userlist

Userlist Closes a Pre-Seed Round with 21 Angel Investors

We're excited to announce that Userlist has closed its pre-seed round. It took us 4 months to raise funding from 21 angel investors.

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Zapier integration for Userlist

Introducing the New Zapier Integration

We're proud to announce our brand new Zapier integration. It helps you connect Userlist with 3,000+ other tools and create powerful workflows.

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Operating principles, culture and values for SaaS

Culture, Values, Operating Principles & More

Company values are a living, breathing thing. If you don’t think about them early, they will emerge themselves later — and might not align with your expectations.

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Userlist is a TinySeed 2020 company

Userlist is a TinySeed 2020 Company

We're proud to officially announce that Userlist joined the 2020 batch of TinySeed accelerator program by Rob Walling and Einar Vollset.

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How we do user onboarding at Userlist

Inspire, Not Instruct: How We Do User Onboarding at Userlist

In this article, you'll learn how one little welcome video reflects our entire mental system for user onboarding at Userlist.

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Organizational challenges of running a fully remote company

Organizational challenges of running a fully remote company

There are tons of remote companies, and the benefits are obvious. But rarely do we hear about the obstacles. Lots of these are somewhat “chicken or the egg” problems, so maybe our experience will help you at some point.

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How to do a rebranding of your SaaS

Behind the Scenes: How We Bought userlist.com & Rebranded as Userlist

Here’s the big news… We purchased userlist.com on October 30, 2019, migrated all our online properties there, and rebranded to simply Userlist. In this blog post, you’ll take a look behind the scenes of the entire story.

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Userlist Mobile App Design (And Why We Are Not Building It)

Userlist Mobile App Design (And Why We Are Not Building It)

Constant sanity checks are one of the best benefits of having co-founders. One of such stories relates to a mobile app.

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How to recover failed payments with Userlist

How to Recover Failed Payments with Userlist

Failed credit card charges are the plague of any SaaS business. A lot of that can be fixed by automating your failed payment recovery process (also known as dunning).

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Userlist is Officially Live

Userlist is Officially Live

Dear friends, thank you so much for following our journey… We’re officially out of beta today and live on Product Hunt 🎉

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Implementing a launch strategy for SaaS

Behind the Scenes of Our Upcoming Public Launch

As we’re planning to go out of beta in early August, we decided to share the entire launch strategy with you. Maybe these ideas will help you prepare for your own product launch.

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Customer messaging blueprints for SaaS

How SaaS Companies Approach Customer Messaging: Three Blueprints You Can Use

To address common challenges, we’ve put together three “blueprints” — customer messaging scenarios that can be applied in your SaaS business today, helping to solve real problems.

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Segment integration with Userlist

Get User Data Flowing Instantly Using Our New Segment Integration

We’re excited to announce our brand new integration with Segment. It’s a big day: now all Segment users can get their user data flowing into Userlist in just a few clicks.

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Userlist's early beta preview

Userlist Early Beta Preview (Video Walkthrough)

We recorded a brief screencast showing you around the internals of the current version, such as user activity, segments, and automation features (including the new ones).

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What makes a great product demo? Hint: not the actual demo

What makes a great product demo? Hint: not the actual demo

We’re talking about product demos today. Not just our own demos, but all demos, and how you can make yours great as well. As you know, we started a round of demos last week, and here’s some background behind our decisions.

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Contact Us
Userlist, Inc.
6595 Roswell Road, STE G2130
Atlanta, GA 30328 USA
+1 470 220 7227

Helping SaaS companies with email marketing automation since 2017.

We contribute 1% of all revenue to Stripe Climate to remove CO₂ from the atmosphere.

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