Heap
Categories:
Automated analytics platform capturing all user interactions without manual tracking. Provides insights into behavior, conversion funnels, and product usage.
Unlock the full potential of Heap with Userlist
Onboard your users with automated behavior-based campaigns. Activate free users and upsell them to paid plans.
Send lifecycle email and in-app messages based on user behavior. Promote upgrades, collect feedback, ask for testimonials or referrals.
Build your marketing email list using forms and lead nurture campaigns. Use broadcasts for newsletters and announcements.
Create complex visual workflows that reflect customer journeys for different roles and scenarios.
Segment both users and companies dynamically based on their behavior data.
Mix-and-match emails, in-app messages, and integration channels to achieve your marketing goals.
With the split test feature, randomly distribute users into 2-5 different paths to test your hypotheses.
Assign a conversion tracking period and see if the user has reached their goal within that window.
For each message, get a detailed report for a specific time period that includes open, click, and unsubscribe rates.
Send newsletters or product updates to your audience. Send targeted broadcasts to invite a segment of users for beta testing or customer research.
Build your marketing email list using signup forms. Use forms for your waiting list, lead magnets, or content upgrades.
Instead of a single unsubscribe link, offer your subscribers layered subscription preferences with topics.
Manage company accounts with many-to-many relationships. Email users based on what’s happening in the company.
Notify your team as part of your automation journeys. Let them know about promising trials or churn risk.
Use our integrations and webhooks to trigger actions in your sales CRM or help desk software.
Listen to our happy customers
These SaaS companies are scaling their growth and marketing with Userlist. You could be doing that, too.
“Userlist team helped us set up lifecycle campaigns for both of my companies. It was like having an in-house marketing genie guiding the way.”
“Userlist has provided a really nice onboarding experience, and continued support is phenomenal. We are very, very grateful.”
“Userlist has the most flexible data model. It’s the only tool that can handle n:m relationships between users and companies. And the API is awesome.”
“We put off updating our trial onboarding campaign for years. Then we found Userlist. The project went from someday to done in just a few weeks.”
“It’s not like other tools don’t have support available. But Userlist was so intentional about letting me know I should take advantage of their support. I felt so comfortable learning the system.”
“The customer service has been top notch, the experience is simple, and the power of this platform is truly remarkable. We’re thriving.”
“We cut our churn by 25% in three months, which has a big impact on our growth. We did that through a couple messages in Userlist.”
“Take my money! Userlist is a game-changer. Almost too easy. The integration was like, write these two lines of code, and then you have this beautiful tool.”
“100% recommend Userlist. It’s the only tool with the account-user relationship done right. Also, great customer service by very technical people.”
“I’m telling everyone about Userlist, still excited about the tool. It’s the best spot for me to see what happened. It’s literally my user list.”
“Our previous solution just didn’t feel right. In-app messages, especially in-app broadcasts, are the absolute sweet spot for us.”
“Feels like you built this tool exactly for me. It’s like using cheat codes for better user onboarding. I banged out three campaigns in about two hours!”
“It’s time for the landscape to shift. Moving from Intercom to Userlist has freed up a lot of pressure on the costs side of things.”
“The tool is fantastic. The templates are so well thought-out. It literally saved me days compared to creating the emails from scratch.”
“Yesterday I switched from Intercom to Userlist. Night. And. Day. Every startup/SaaS should switch to Userlist.”
“This is exactly how workflow builders should work. Excited to see where the team takes this. Excited to use this for our email marketing.”
“Userlist is data-driven. It’s so much better than tag-based automation. Really enjoy the simplicity and attention to detail in the product.”
“No other email automation tool supports companies so well. Now I can record a company-level event once, and start a campaign for all users from that company.”
You deserve a clean, well-planned setup. Let us help.
Every new customer gets a hands-on roadmapping call where we develop your custom tracking plan, segmentation plan, and lifecycle roadmap. You will walk away with a spreadsheet.
Don’t have time to do things in-house? Pick one of our done-for-you packages. Our team will write your emails and set everything up — so you only have to flip the switch.
Our support is handled by a dedicated engineer who helps you integrate and troubleshoot any technical issues. Included in all plans, from day one.
We’ll take your lifecycle marketing to the next level using a model that’s tailored to your SaaS customer journey.
We’ll help optimize your data tracking schema and segmentation, so that you track exactly the right things.
As you grow your user base, we’ll make sure everything runs smooth, and you keep getting good ROI for every user in the database.
Book your discovery demo
Let’s see how Userlist fits into the bigger picture of your SaaS business. You’ll learn about our automation features, integrations, proven lifecycle frameworks, and how we can help you hit your SaaS growth targets.
Frequently Asked Questions
Most integrations are available without limitations from Basic plan and above. However, some integrations are restricted to the Professional plan.
No, you won’t be charged any additional fees for using our integrations. Just make sure it’s included in your pricing plan.
Absolutely. You can use any integrations during your free trial.
First, check if this platform has a Zapier integration available. If so, you can connect it with Userlist using our Zapier integration. If not, please contact our support and we’ll see what we can do.
We’re definitely open to suggestions, but need to make sure there’s a good fit. Please let us know at integrations@userlist.com and we’ll discuss the next steps.
Get in touch anytime at support@userlist.com. We’re always out there to help!
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