Customer Loyalty Kit

We’ll plan, write, and set up a customer loyalty workflow. Your paying customers will stay longer, spend more, and become advocates for your product.

2-3 weeks
Project-based
3,290 USD
Why it matters

The outcomes

Walk away with a complete loyalty workflow that deepens customer relationships automatically, without manual effort from your team.

Better retention rate

Keep more paying customers by staying in touch at the right moments

Stronger customer relationships

Build long-lasting connections with your customers via automated touchpoints

Expansion revenue

Upsell monthly customers to annual billing and higher plans

More high-touch conversations

Automatically identify and engage your most valuable accounts before they go quiet

Effortless feedback loop

Ask customers for feedback at the right time, without adding to your team’s workload

More reviews and referrals

Turn happy customers into advocates with timely asks for referrals and reviews

Scalable implementation

A workflow you can optimize and expand as your customer base grows

What you'll get

The deliverables

A complete set of workflow assets, written and set up in Userlist — ready to go live.

Storyboarding

Your workflow mapped out and approved, before copywriting begins

Segmentation

Your users segmented based on behavior, ready for targeted workflows

Customer loyalty workflow

Ten emails that nurture, delight, and retain your paying customers over time

Timeline

The process

Our proven process keeps every engagement on track, with defined steps and clear outcomes at every stage.

  1. Questionnaire

    You share the context we need before the work begins

  2. Payment & legal

    Both parties sign the statement of work and handle the payment

  3. Takeoff call

    A 60-minute Takeoff Call to align on goals and get started

  4. Campaign storyboard

    We map out your loyalty campaign and present it for your approval

  5. Storyboard call

    We review the storyboard together and align on the direction before writing begins

  6. Copywriting

    We write all campaign emails based on the approved storyboard

  7. Campaign setup

    We build and configure the campaign and emails inside Userlist

  8. Handoff call

    A 30-minute call to walk through the deliverables and train your team

Pricing

How much does it cost?

The Customer Loyalty Kit is currently offered at $3,290 USD. If you’ve purchased a services package from us before, a 10% discount will be applied.

Jane Portman
Benedikt Deicke
Mia Sinek

Ready to take the first step?

Let the email automation experts handle the hard things, while you enjoy the ROI of behavior-based emails throughout your product lifecycle.

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