You can now manage company accounts in Userlist 🎉 Learn more
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What if you could just flip the switch on great user onboarding for your SaaS, without having to do all the work? Now we offer free concierge setup for all new accounts. We’ll do the API integration, set up the segments, and write the campaigns for you.
Limited-time offer. Starter plan customers do not qualify, and can purchase the service separately for a one-time fee of $399.
"I highly recommend Userlist to any SaaS founder who's looking for an easy way to send targeted onboarding messages. Such messages get users to take action."
If you’re a SaaS founder, then you know how important it is to encourage new users to convert. Acquiring new users is already challenging, but you’ll need to convert them into paying customers and retain them in order to keep your business healthy.
This is why user onboarding communications are critical to the success of your SaaS business. You need to be able to send emails and in-app messages to users at the perfect time, every time — based on what your customers are actually doing (or not doing) in the product.
But we know how it works! As a SaaS founder, you always have other things on your plate. So you're stuck with your basic old campaign from two years ago.
Here's the good news.
We can do all the setup for you. Now we offer concierge setup 100% free for all new accounts (except for the Starter plan). Customers on the Starter plan can purchase the concierge setup separately for a one-time fee of $399.
We'll discuss your technical setup, your target customers, and the problems they face when getting started with your product.
We'll set up the integration for you, and start sending user events and properties into Userlist via our HTTP JSON API (or Segment).
We'll set up segments for all your lifecycle stages (e.g. Trialing Users, Paying Users, Advanced Users, etc.)
We'll set up behavior-triggered campaigns for you (e.g. User Onboarding, Trial Expiring, Advanced Features, etc.)
We'll write campaign messages on your behalf, based on the best industry practices + your personal recommendations.
Every SaaS business is special. You’ll get lots of hand-holding and personal advice from the founders.
We built Userlist to meet the needs of fellow SaaS founders. This tool is simple, affordable, and laser-focused on your SaaS needs. Use both email + in-app messages to achieve the best results.
View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
Sometimes users forget or get distracted. Remind them with event-based emails and in-app messages. Contact your users at the best possible moment to help them on their journey.
Created automated campaigns based on advanced triggers. Stop sending messages when a goal is achieved. Make your campaigns as simple or sophisticated as you need.
Because Userlist is directly connected to your product, you’ll also know which stage of the funnel users get stuck, or don’t advance to the next stage in their journey.
A single flexible plan that scales with your business. All features available starting from day one. Perfect for growing your SaaS.
Unlimited email and in-app messages
Unlimited data storage and event tracking
Personal support & setup assistance
Free concierge setup is included for all new accounts. Starter plan customers do not qualify, and can purchase the service separately for a one-time fee of $399.
SaaS founders just like you are driving product adoption, collecting feedback, and making their users awesome with Userlist.
The hard work is on us. With the free concierge setup, you'll have your new onboarding funnel running in no time. It's the perfect opportunity to improve your trial-to-paid conversion rate.
Limited-time offer. Starter plan customers do not qualify, and can purchase the service separately for a one-time fee of $399.