What if you could just flip the switch on great user onboarding for your SaaS, without having to do all the work? Now we offer free concierge setup for all new accounts. We’ll do the API integration, set up the segments, and write the campaigns for you.
Limited-time offer. Starter plan customers do not qualify, and can purchase the service separately for a one-time fee of $399.
“I highly recommend Userlist to any SaaS founder who’s looking for an easy way to send targeted onboarding messages. Such messages get users to take action.”
If you’re a SaaS founder, then you know how important it is to encourage new users to convert. Acquiring new users is already challenging, but you’ll need to convert them into paying customers and retain them in order to keep your business healthy.
This is why user onboarding communications are critical to the success of your SaaS business. You need to be able to send emails and in-app messages to users at the perfect time, every time — based on what your customers are actually doing (or not doing) in the product.
But we know how it works! As a SaaS founder, you always have other things on your plate. So you’re stuck with your basic old campaign from two years ago.
Here’s the good news.
We can do all the setup for you. Now we offer concierge setup 100% free for all new accounts (except for the Starter plan). Customers on the Starter plan can purchase the concierge setup separately for a one-time fee of $399.
We’ll discuss your technical setup, your target customers, and the problems they face when getting started with your product.
We’ll set up the integration for you, and start sending user events and properties into Userlist via our HTTP JSON API (or Segment).
We’ll set up segments for all your lifecycle stages (e.g. Trialing Users, Paying Users, Advanced Users, etc.)
We’ll set up behavior-triggered campaigns for you (e.g. User Onboarding, Trial Expiring, Advanced Features, etc.)
We’ll write campaign messages on your behalf, based on the best industry practices + your personal recommendations.
Every SaaS business is special. You’ll get lots of hand-holding and personal advice from the founders.
View your user profiles in a simple admin dashboard. Add filters or dive straight into user profiles one by one, where you can see all their events and properties.
Sometimes users forget or get distracted. Remind them with event-based emails and in-app messages. Contact your users at the best possible moment to help them on their journey.
Created automated campaigns based on advanced triggers. Stop sending messages when a goal is achieved. Make your campaigns as simple or sophisticated as you need.
Because Userlist is directly connected to your product, you’ll also know which stage of the funnel users get stuck, or don’t advance to the next stage in their journey.
Flexible pricing that scales with your business. All features available from day one. Perfect for growing your SaaS.
Marketing and lifecycle email, plus in-app messages and notifications to your team. Now includes company accounts.
/mo for each additional 1,000 users
emails/mo
Segments for users and companies
Broadcasts
60-min Roadmapping Session for new accounts
Everything in Basic, plus advanced features for building complex workflows and tracking performance.
/mo for each additional 1,000 users
emails/mo
Everything included in Basic
A/B split testing
Advanced workflow features
Advanced integrations
Group training for your team
Exclusive email marketing solution for companies with high-volume sending needs.
Custom message limits
Custom company-level integration
Done-for-you data planning
Dedicated account manager
Monthly review calls
Need a unique email marketing solution for your business? Get in touch to discuss custom pricing.
These SaaS companies are scaling their growth and marketing with Userlist. You could be doing that, too.
“Userlist team helped us set up lifecycle campaigns for both of my companies. It was like having an in-house marketing genie guiding the way.”
“Userlist has provided a really nice onboarding experience, and continued support is phenomenal. We are very, very grateful.”
“Userlist has the most flexible data model. It’s the only tool that can handle n:m relationships between users and companies. And the API is awesome.”
“We put off updating our trial onboarding campaign for years. Then we found Userlist. The project went from someday to done in just a few weeks.”
“It’s not like other tools don’t have support available. But Userlist was so intentional about letting me know I should take advantage of their support. I felt so comfortable learning the system.”
“The customer service has been top notch, the experience is simple, and the power of this platform is truly remarkable. We’re thriving.”
“We cut our churn by 25% in three months, which has a big impact on our growth. We did that through a couple messages in Userlist.”
“Take my money! Userlist is a game-changer. Almost too easy. The integration was like, write these two lines of code, and then you have this beautiful tool.”
“100% recommend Userlist. It’s the only tool with the account-user relationship done right. Also, great customer service by very technical people.”
“I’m telling everyone about Userlist, still excited about the tool. It’s the best spot for me to see what happened. It’s literally my user list.”
“Our previous solution just didn’t feel right. In-app messages, especially in-app broadcasts, are the absolute sweet spot for us.”
“Feels like you built this tool exactly for me. It’s like using cheat codes for better user onboarding. I banged out three campaigns in about two hours!”
“It’s time for the landscape to shift. Moving from Intercom to Userlist has freed up a lot of pressure on the costs side of things.”
“The tool is fantastic. The templates are so well thought-out. It literally saved me days compared to creating the emails from scratch.”
“Yesterday I switched from Intercom to Userlist. Night. And. Day. Every startup/SaaS should switch to Userlist.”
“This is exactly how workflow builders should work. Excited to see where the team takes this. Excited to use this for our email marketing.”
“Userlist is data-driven. It’s so much better than tag-based automation. Really enjoy the simplicity and attention to detail in the product.”
“No other email automation tool supports companies so well. Now I can record a company-level event once, and start a campaign for all users from that company.”
The hard work is on us. With the free concierge setup, you’ll have your new onboarding funnel running in no time. It’s the perfect opportunity to improve your trial-to-paid conversion rate.
Limited-time offer. Starter plan customers do not qualify, and can purchase the service separately for a one-time fee of $399.