Product Updates

Shipped lately: new condition triggers

We somehow managed to get by without an important trigger type. Previously, if you wanted to send a campaign based on properties, you had to go and create an appropriate segment (not ideal and often confusing). But now it's fixed.
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Demos for user research? Absolutely.

We use demo calls for actual sales, and as part of our onboarding process. But it's also an amazing way to do user research. Recently, Jane talked about this with Erin May and JH Forster at their podcast, Awkward Silences.
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Why mighty competition is good

Customer messaging is a crowded marketplace. Userlist operates in a cosy SaaS niche, but our product idea is neither new nor revolutionary. Do we sleep well? Should we be scared of mighty new competitors?
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Big books for little wins

Besides cranking out new features at Userlist, we also try to improve our mindset and become a better company & better humans. Plenty of the insights come from books.
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Join us live this Thursday?

We’ve been brainstorming different opportunities to form a little community here at Userlist, and ultimately agreed on a live hangout format — Userlist Office Hours. The first meeting is scheduled for this Thursday.
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🎙 Slow & Steady

Benedikt and his friend Brian Rhea started a new podcast dedicated to their SaaS journeys. It’s called Slow & Steady, and it’s one of those honest shows where founders are brave (and vulnerable) enough to share all the highs and lows.
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