We somehow managed to get by without an important trigger type. Previously, if you wanted to send a campaign based on properties, you had to go and create an appropriate segment (not ideal and often confusing). But now it's fixed.
We use demo calls for actual sales, and as part of our onboarding process. But it's also an amazing way to do user research. Recently, Jane talked about this with Erin May and JH Forster at their podcast, Awkward Silences.
Customer messaging is a crowded marketplace. Userlist operates in a cosy SaaS niche, but our product idea is neither new nor revolutionary. Do we sleep well? Should we be scared of mighty new competitors?
There are tons of remote companies, and the benefits are obvious. But rarely do we hear about the obstacles. Lots of these are somewhat “chicken or the egg” problems, so maybe our experience will help you at some point.
Now you can preview your messages using data from any individual user. This is particularly helpful if you need to test Liquid tags, snippets, and other variable parts of your message.
We’ve been brainstorming different opportunities to form a little community here at Userlist, and ultimately agreed on a live hangout format — Userlist Office Hours. The first meeting is scheduled for this Thursday.
Benedikt and his friend Brian Rhea started a new podcast dedicated to their SaaS journeys. It’s called Slow & Steady, and it’s one of those honest shows where founders are brave (and vulnerable) enough to share all the highs and lows.
Showing who your users are — and what they do— is one of the key features of Userlist. Our customers log into the app to figure out their user situation. However, up to this moment the actual user list has been pretty basic…
Company values are a living, breathing thing. If you don’t think about them early, they will emerge themselves later (and might not align with your expectations).