Failed credit card charges are the plague of any SaaS business. A lot of that can be fixed by automating your failed payment recovery process (also known as dunning).
As we’re planning to go out of beta in early August, we decided to share the entire launch strategy with you. Maybe these ideas will help you prepare for your own product launch.
To address common challenges, we’ve put together three “blueprints” — customer messaging scenarios that can be applied in your SaaS business today, helping to solve real problems.
Until lately, we’ve been having a hard time explaining what exactly the product does. Then we got our hands on April Dunford's new book and applied her 10-step positioning method to solve our problem.
We’re excited to announce our brand new integration with Segment. It’s a big day: now all Segment users can get their user data flowing into Userlist in just a few clicks.
We’ve been brainstorming different opportunities to form a little community here at Userlist, and ultimately agreed on a live hangout format — Userlist Office Hours. The first meeting is scheduled for this Thursday.
2 months ago
Benedikt and his friend Brian Rhea started a new podcast dedicated to their SaaS journeys. It’s called Slow & Steady, and it’s one of those honest shows where founders are brave (and vulnerable) enough to share all the highs and lows.
3 months ago
Showing who your users are — and what they do— is one of the key features of Userlist. Our customers log into the app to figure out their user situation. However, up to this moment the actual user list has been pretty basic…
4 months ago
Company values are a living, breathing thing. If you don’t think about them early, they will emerge themselves later (and might not align with your expectations).
6 months ago
Don’t you hate revisiting all your messages just because you decided to change your signature line, or add an emoji to your intro? We fixed this today and launched Snippets.
8 months ago
We recently shipped the one thing that wasn’t yet implemented from our MVP roadmap. Now that it is out there, we’re contemplating what to focus on next.
9 months ago
Boom, the lights went on. Not like we didn’t know about levels of awareness before… But a single tweet instantly fueled our own confidence in the journey towards product-market fit.
9 months ago
“You can lead a horse to water, but you can't make it drink.” That’s what we were thinking when we looked at several promising trials (card upfront!) who never found time to set up their account.
10 months ago
Not only we strive to create a great tool; we want you to succeed by using this tool. What would that mean for you? Minimize your setup effort. Minimize your writing effort. Level up your email game.
12 months ago